Dear Owen,
Claire and I would like to take this opportunity to thank you for helping us find our new home. As your experience will confirm it can be a very trying and difficult time, given the best of circumstances. In our situation, we had many constraints and obstacles to overcome, namely: time, distance, travel, new job, high expectations, price and so on. Your professionalism and guidance allowed us to focus on our goal. You were able to identify and understand our wants, needs and wishes, and then effectively filter the many homes that were available down to a manageable number to view.
Your honestly was very helpful in evaluating each home we viewed. Your patience was appreciated as we compared each home to our expectations. Your perseverance was strong even after we had rejected over fifty homes. In addition, your sense of humor allowed us to form a strong working relationship.
Finally, I would like to recognize your negotiation skills in closing the deal which allowed us to buy the house we wanted, at the price we wanted to pay. I truly believe that we signed a very good deal with a great value.
It was a pleasure working with you and your team. I would be very comfortable recommending your office to friends and coworkers. We look forward to working with you in the future.
Sincerely,